ITIL 4 Managing Professional is a stream of four modules that are part of ITIL 4, the next evolution of ITIL. The four modules are: ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High-velocity ITIL 4 Strategist: Direct, Plan and Improve. Course Summary for ITIL® 4 Managing […]
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The ITIL® 4 Leader: Digital and IT Strategy (DITS) moduleprovides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation. Course Summary for ITIL® 4 Leader: Digital and IT Strategy (DITS) This module provides guidance on crafting a digital vision and shaping IT and business strategies.
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This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. Course Summary for ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) This Specialist module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on
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